Guides
Guides and Answers
Straight answers to the questions people ask before they call: who to see, what to expect, how insurance works, and how to help someone you love.
Start here
Most people have the same handful of questions before booking a first appointment. These guides answer them in plain language, written by the team that sees clients in Sugar Land and by telehealth across Texas every day of the week.
If you do not see your question, the FAQ covers appointments, cancellations and telehealth, or you can call or text 832-876-3232.
Getting started with therapy
How to choose a therapist
A practical checklist for finding the right fit.
Psychologist, counselor or psychiatrist?
Who does what, and when to see each.
Your first therapy session
What the first hour covers and how to prepare.
How long does therapy take?
Realistic timelines and how to tell it is working.
Telehealth or in person?
How to choose between video and the office.
Testing, ADHD and autism
What to expect from an evaluation
From the first call to the written report.
Signs your child may need an ADHD evaluation
What parents and teachers notice.
Signs of autism in adults
Common adult experiences and next steps.
ADHD or anxiety?
Why they get confused and how testing helps.
School or private evaluation?
How they differ and when families choose each.
Families, couples and loved ones
A guide is not a diagnosis
These pages are general information, not advice about your situation. If something here sounds familiar, the next step is a conversation with a clinician who can ask the questions a page cannot.
If you need help right now
If you are in crisis, call or text 988 to reach the Suicide and Crisis Lifeline, or call 911. For a medical emergency, go to the nearest emergency room.
Ready to talk with someone?
Request an appointment in the client portal, or call or text 832-876-3232 and we will help you choose a clinician.