Book an Appointment
Request, reschedule or cancel appointments and see your upcoming visits through our client portal. Here is what to know before your first session.
Using the client portal
The Request an Appointment button on every page opens our client portal. Use it to request a first appointment, schedule, reschedule or cancel an existing one, and check the dates and times of your upcoming visits.
Before your first appointment
- 1.
Request a time
Choose a clinician and request an appointment in the portal.
- 2.
Watch your email
Once your request is accepted you will get a confirmation with the date and time, plus electronic paperwork to complete before your first session.
- 3.
Add insurance by 7 am
If your clinician accepts your insurance and you plan to use it, complete your insurance information in the portal by 7 am on the day of your first session.
- 4.
Check your rate
If you are not using insurance, or your clinician does not accept your plan, the session rate will be in the paperwork sent to you.
Booking psychological testing
To schedule a psychological evaluation, including ADHD and autism evaluations, call us and leave a message for a call back, or request an evaluation with Gloria Ntela or Dr. Jenna Turner in the portal. We do not accept insurance for psychological testing.
Same-day appointments
If you see availability for a same-day appointment, call 832-876-3232 and we will try to accommodate you, although we cannot guarantee it. The portal does not allow online booking less than 24 hours ahead.
Cancellations
You cannot cancel without being charged if you cancel with less than a full 24 hours' notice. All cancellations are done through the client portal. If the portal will not let you cancel, you are within 24 hours of your appointment; if you still need to cancel knowing you will be charged the full fee, please call so we can let your clinician know.
Telehealth sessions
For a telehealth appointment, your clinician's video link is provided through the client portal or your appointment confirmation.
Questions
Can I call instead of booking online?
Yes. Call or text 832-876-3232.
What if I am not sure which clinician to choose?
Use Find a Clinician, or call and we will help.
Ready to book?
Open the client portal to request your first appointment.